Paper Search Results

authorId(s): 2999828
Author(s): D. Tojib

score	citationCount	Paper	Authors	year	More like this	Compare & Contrast	ProNE-s	SciNCL	Specter	GNN
	171	Understanding Consumer Intention to Use Mobile Services	J. Revels, D. Tojib, Y. Tsarenko	2010	Similar to this	Compare & Contrast
	151	Post-adoption modeling of advanced mobile service use	D. Tojib, Y. Tsarenko	2012	Similar to this	Compare & Contrast
	126	A transactional model of forgiveness in the service failure context: a customer‐driven approach	Y. Tsarenko, D. Tojib	2011	Similar to this	Compare & Contrast
	122	Consumers’ forgiveness after brand transgression: the effect of the firm’s corporate social responsibility and response	Y. Tsarenko, D. Tojib	2015	Similar to this	Compare & Contrast
	112	The role of personality characteristics and service failure severity in consumer forgiveness and service outcomes	Y. Tsarenko, D. Tojib	2012	Similar to this	Compare & Contrast
	106	Human staff vs. service robot vs. fellow customer: Does it matter who helps your customer following a service failure incident?	Ting Hin Ho, D. Tojib, Y. Tsarenko	2020	Similar to this	Compare & Contrast
	70	Content Validity of Instruments in IS Research	D. Tojib, L. Sugianto	2006	Similar to this	Compare & Contrast
	68	User satisfaction with business-to-employee portals: conceptualization and scale development	D. Tojib, L. Sugianto, S. Sendjaya	2008	Similar to this	Compare & Contrast
	66	Consumer responses to mobile coupons: The roles of shopping motivation and regulatory fit	Saman Khajehzadeh, H. Oppewal, D. Tojib	2014	Similar to this	Compare & Contrast
	52	MODELLING USER SATISFACTION WITH AN EMPLOYEE PORTAL	L. Sugianto, D. Tojib	2006	Similar to this	Compare & Contrast

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