Paper Search Results

authorId(s): 2998039
Author(s): Y. Tsarenko

score	citationCount	Paper	Authors	year	More like this	Compare & Contrast	ProNE-s	SciNCL	Specter	GNN
	188	Environmental concern and environmental purchase intentions: The mediating role of learning strategy☆	Joshua D. Newton, Y. Tsarenko, ..., S. Sands	2015	Similar to this	Compare & Contrast
	171	Understanding Consumer Intention to Use Mobile Services	J. Revels, D. Tojib, Y. Tsarenko	2010	Similar to this	Compare & Contrast
	164	International and Local Student Satisfaction: Resources and Capabilities Perspective	F. Mavondo, Y. Tsarenko, M. Gabbott	2004	Similar to this	Compare & Contrast
	151	Post-adoption modeling of advanced mobile service use	D. Tojib, Y. Tsarenko	2012	Similar to this	Compare & Contrast
	144	The Big Five and brand personality: Investigating the impact of consumer personality on preferences towards particular brand personality	Riza Casidy Mulyanegara, Y. Tsarenko, Alastair Anderson	2009	Similar to this	Compare & Contrast
	138	“I’m Mad and I Can’t Get That Service Failure Off My Mind”	Yuliya Strizhakova, Y. Tsarenko, Julie A. Ruth	2012	Similar to this	Compare & Contrast
	126	A transactional model of forgiveness in the service failure context: a customer‐driven approach	Y. Tsarenko, D. Tojib	2011	Similar to this	Compare & Contrast
	122	Consumers’ forgiveness after brand transgression: the effect of the firm’s corporate social responsibility and response	Y. Tsarenko, D. Tojib	2015	Similar to this	Compare & Contrast
	119	A proposed multi‐dimensional approach to evaluating service recovery	M. Bhandari, Y. Tsarenko, M. Polonsky	2007	Similar to this	Compare & Contrast
	116	Emotional Intelligence as a Moderator of Coping Strategies and Service Outcomes in Circumstances of Service Failure	M. Gabbott, Y. Tsarenko, Wai-Hoe Mok	2011	Similar to this	Compare & Contrast

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